At Blush Bouquets, we are committed to delivering fresh, high-quality floral arrangements and ensuring customer satisfaction. Please read our Return & Refund Policy carefully before placing an order.
1. Fresh Flower Products
Flowers are natural and perishable products, so slight variations in color, size, and bloom appearance may occur depending on seasonal availability.
2. Refund Eligibility
Refunds or replacements may be offered if:
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The wrong product was delivered
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The bouquet arrived damaged
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Flowers were significantly wilted or not fresh upon delivery
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The order was incomplete
To request a refund or replacement, customers must contact us within 24 hours of delivery and provide clear photos of the product.
3. Non-Refundable Situations
Refunds are generally not available for:
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Change of mind after delivery
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Minor variations in flower arrangement or wrapping
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Incorrect delivery details provided by the customer
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Unsuccessful delivery attempts due to recipient unavailability
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Delays caused by weather, traffic, or unforeseen circumstances
4. Order Cancellations
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Orders canceled before preparation may be eligible for a full or partial refund.
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Once floral preparation or delivery has started, cancellations may not be refundable.
5. Replacement Policy
If your order qualifies, we may offer:
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A replacement bouquet
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Store credit
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Partial or full refund depending on the issue
All resolutions are assessed on a case-by-case basis.
6. Delivery Issues
Customers are responsible for providing accurate recipient information and delivery instructions.
Blush Bouquets is not responsible for failed deliveries caused by:
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Incorrect addresses
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Missing recipient details
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Recipient not available at delivery time
Additional delivery charges may apply for re-delivery requests.
7. Custom & Event Orders
Custom floral arrangements, wedding flowers, and event orders may have separate cancellation and refund conditions discussed at the time of booking.
8. Contact Us
If you have any concerns regarding your order, please contact us:
Blush Bouquets
📧 blushbouquets2@gmail.com
📞 +91 90238 55240 📍 Vadodara, Gujarat